All Australian orders are shipped via Australia Post. Due to the impact of COVID-19, Australia Post has advised some delays to their delivery service. To find out more click here. If you require your parcel within the next 7 days, we recommend selecting Express Post at the checkout.
Orders that require urgent shipping can be shipped Express via Australia Post at a flat rate of $15.00. Please allow 1-2 business days to receive goods. Express shipping is fully trackable.
We offer free express shipping on all orders over $350 within Australia.
International express postage and handling is a flat rate of $40.00 worldwide. (Prices may vary depending on your zone location.) All shipping chargers are non refundable unless the item is faulty.
International orders may be subject to import duties and taxes depending on the country of delivery. These duties are charged once the order reaches its destination. It is the responsibility of the customer to pay these charges in order to clear the package from customs.We are not responsible and cannot predict the cost of duties as they vary from country to country.
PLEASE NOTE: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We do not provide 'return labels'. Customers must return their items for store credit or exchange at their own expense.
We endeavour to get your parcels out as soon as possible. Please allow 24-48 hours for your order to be processed. May you require urgent assistance please email firstname.lastname@example.org
Once your order has been dispatched you will receive an order confirmation via email with a tracking number.
You can check the status of your order by clicking: www.auspost.com.au/track